[funsec] Vishing (voice/phone phishing) - public incident

[Dr. Neal Krawetz]

I've received similar automated phone calls over the last month.
(An unsolicited phone call, not a spam email.)

Each time the automated system says that there was a problem with my
account approval.
Press 1 to re-submit my account credentials.
Press 2 to review my account information.
Press 3 to request more information about my account.

The big problems:
  - No caller ID.
  - No identification (they do not even pretend to be a bank).
  - No mention of who they are calling.
  - No option to talk to a human.
  - In the first call, there was one pregnant pause during a word in
    option #3 -- likely VoIP.
  - (Forget the fact that they are in violation of the No-Call law...)
  - Oh, and I haven't tried to setup any accounts. (Duh!)

A few coworkers have received similar calls.  They're probably calling
everyone in the area code (or region).

The voice quality was better than the Websense WAV file.  (Likely a
different automated system.)  It reminded me more of the T-Mobile
automated woman -- even had the slight southern accent.

I've got my phone set to record it next time.  It's phun!.

					-Neal
--
Neal Krawetz, Ph.D.
Hacker Factor Solutions
http://www.hackerfactor.com/
Author of "Introduction to Network Security" (Charles River Media, 2006)
http://www.charlesriver.com/Books/BookDetail.aspx?productID=126130


On Fri Jun 23 11:09:28 2006, Gadi Evron wrote:
> 
> Last year some of us made jokes about Vishing on funsec, today it's a
> reality. Here is the incident going public:
> http://www.websense.com/securitylabs/alerts/alert.php?AlertID=534
> 
> Special thanks to the good guys at Websense and the PIRT guys at
> CastleCOPS PIRT.
> 
> I guess jokes about Vishing with a heavy Russian accent were good, too bad
> this wave file doesn't have that accent. :)
> 
> The attacked party is Santa Barbara Bank & Trust. I suppose the IRS will
> also take interest in this.
> 
> 	Gadi.